Terms of Use

1. General

These terms are an agreement between you and TOPMEDIA LLC, Republic of Armenia ("we", "us"), covering your use of the Rubin VPN app, the VPN servers we provide and the rubinvpn.com website (together, the "Service").

By installing the app or using the Service you accept these terms. By tapping "Pay" in the app you also accept them with respect to payment (section 2). If you do not agree, do not use the Service.

How we handle data is described in our Privacy Policy, which forms part of these terms.

2. The service, trial and payment

Rubin VPN creates an encrypted connection between your device and VPN servers. The servers are provided by our partner H1Cloud; we are responsible to you for the Service.

• Free trial. The first 3 days are free, with no payment and no card. The trial starts when you tap "Get started" and is given once per Apple Account: reinstalling the app, a new phone or deleting the account does not renew it.
• Rubin VPN Plus. After the trial, the Service is available with Rubin VPN Plus - access to all servers for 30 days. Payment is made in the app, in the window of a third-party payment service (bank card or instant bank transfer). The price and term are shown in the payment window before you pay; the price at the time of payment applies.
• One-time payment. Each payment is one-time; there are no automatic charges. To extend access, pay again.
• Term. The 30 days are credited once the payment service confirms the payment: usually right away, for instant bank transfers sometimes within a few minutes. If paid time has not yet run out, the new term is added to it. Remaining free trial days are not added to the paid term.
• Device. Access works on one phone - the one the account is linked to. You can move it to another phone in the app (section 3).
• The set of servers, their locations and availability may change.

Refunds. Payments are non-refundable: you pay for 30 days of access, and the free trial lets you check in advance that the Service works for you. Payments are not taken by Apple, so payment questions are handled by us: write to support@rubinvpn.com with your account ID (Settings → "Device ID"), the amount and the time of payment.

• If a payment went through but the days were not added, write to us: we will check the payment and add the term.
• If your bank reverses a payment (cancellation, dispute), the term paid for by that payment is removed from the account.
• If you delete the account yourself, the paid time is lost - the app warns about this before deletion.
• These terms do not limit the rights that consumer protection law expressly gives you.

3. Account

There is no sign-up. When you tap "Get started", the server creates an account for this phone: one device - one account. The account has no login, password or email. After reinstalling the app on the same iPhone, the account and paid time come back on their own.

The account has an ID of 8 letters and digits: Settings → "Device ID"; tapping it copies the ID. You give the ID to support. The ID alone can't be used to do anything.

Moving to another phone. On the new phone: Settings → "Transfer subscription" → enter the old phone's ID → "Request code". A 6-digit code appears on the old phone; it is valid for 10 minutes. Enter it on the new phone: the paid time moves there, and the old phone loses access. Never share the code. If you no longer have the old phone, contact support and we will transfer it manually.

Deletion. You can delete the account in the app: Settings → Subscription → "Delete account". The paid time is lost and the account cannot be restored.

4. Acceptable use

When using the Service you agree to comply with the laws of the country you are in. You may not use the Service to:

• commit, or help others commit, unlawful acts;
• send spam or bulk unsolicited messages;
• attack, scan or break into other networks, websites or devices, including DDoS attacks;
• distribute malware;
• distribute child sexual abuse material;
• infringe the rights of others, including copyright;
• put excessive load on the Service, including by creating many accounts automatically, or otherwise interfere with it;
• resell access to the Service or share it with others without our written consent.

If you break these rules, we may restrict or end access for the account.

5. App Store app

If you installed the app from the App Store, the license to the app itself is granted under Apple's Standard Licensed Application End User License Agreement. These terms supplement it with respect to the Service.

These terms are between you and us, not Apple. Apple is not responsible for the Service, its content or its support.

The app has no App Store in-app purchases. Rubin VPN Plus is not paid through Apple, so Apple does not take these payments and does not process refunds for them: for payment questions, contact us (section 2).

6. License and rights

We grant you a personal, non-exclusive, non-transferable right to use the app on devices you own or control. The Rubin VPN name, logo and design belong to us.

The app includes open-source components: Xray-core (Mozilla Public License 2.0), libXray (MIT License) and the Go standard libraries (BSD license). The license texts and links to the source code are available in the app: Settings → About → "Licenses".

7. Availability and changes

We work to keep the Service running without interruption, but we do not guarantee constant availability, a particular speed, or access to particular websites through the VPN. We may carry out maintenance and change servers and features. We will announce significant changes on the website or in the app.

8. Liability

The Service is provided "as is" and "as available". To the extent permitted by law, we are not liable for indirect damages, lost profits or loss of data.

A VPN protects your connection, but it does not make you fully anonymous and does not protect against malware, phishing or unsafe actions on websites.

These limitations do not apply where the law does not allow them.

9. Termination

You can stop using the Service at any time. How to delete the account and data on our server is described in the Privacy Policy.

If we decide to shut down the Service, we will announce it on the website and in the app at least 30 days in advance and stop accepting payments at that moment, so any paid term ends before the shutdown.

10. Changes to these terms

A new version of these terms is published on this page with a new date. By continuing to use the Service after a change, you accept the new version. A term already paid for remains under the terms on which it was paid.

These terms are published in Russian and English. If the versions differ, the Russian version prevails.

11. Governing law

These terms are governed by the laws of the Republic of Armenia, unless the laws of your country give you stronger protection as a consumer. We will first try to resolve any dispute through support: support@rubinvpn.com.

12. Contact

TOPMEDIA LLC, Apt. 23, Bldg. 41, 4th Microdistrict, Abovyan 2202, Kotayk Province, Republic of Armenia
Support: support@rubinvpn.com, Telegram @rubin_vpn
General inquiries: info@rubinvpn.com